rentals services

Our service offer

	Our award winning offices at 1 Dock Street are ideally located to attract the young professionals who are typical of our client profile.
	We own the definitive domain name for our sector- www.cityliving.co.uk and engage in a comprehensive search engine optimisation programme.
	We have established a pioneering incentive scheme whereby our tenants benefit from a number of unique offers from leading retailers and bars and restaurants.
	We uniquely accompany our tenants when they first move in to their property- the ‘check-in’ and when they move out, ‘the check out’.
	We carry out negotiator accompanied rental viewings over a long working week which includes three late nights in the week- until 8pm-and a full day on a Saturday- we do not employ ‘weekend viewers.’
	We produce a useful guide to city living called ‘My Place‘ which is handed to all prospective tenants.
	All tenants are provided with a handbook containing important information which will help them to settle in to their new home.
	We have paid over our landlords rents from bank to bank, on time, each month for the last twelve years.
	As a client of Morgans you are able to view your rentals account live and online 24 hours a day and 365 days a year. You are also able to view and print off all historic rental statements.
	We have a dedicated team dealing with all maintenance issues and, unlike most of our competition, we pass on any associated costs without a mark up.
	We employ an in-house maintenance man who is able to assess issues, carry out routine works and coordinate the delivery of inventory items.
	All of our client landlords receive an email newsletter once a month containing news about the company and market forecast and opinion.
	We manage the expiry process very carefully and have an average monthly tenant resign rate of 60%.
	We pro-actively canvass the corporate market to ensure that we are front of mind for anyone looking for city centre rentals.
	We advertise a selection of properties on Rightmove and update this daily.
	We review the rent on a property at each expiry and always aim to agree an increase, however slight.
	If a property isn’t performing, we will arrange an inspection with a view to turning the situation around.
	We have strong and on-going links with a specialist Residential Tenancy Litigation Service and access to a 24 hour legal helpline