We now have exciting opportunities for Portfolio Property Managers at our award winning offices by the river in Leeds City Centre. Within this role, it is your responsibility to manage the properties in your portfolio on behalf of our clients. You will proactively manage a high volume of changing priorities (which may run into the hundreds at certain times) and will manage expenditure and ensure best value and quality on all maintenance works. Whilst ensuring that you are aware of individual landlord requirements in terms of authority for works, you will qualify all maintenance calls, checking for re-calls and clarifying the nature of the problem. You will liaise with contractors over all maintenance works on the properties in your portfolio and will proactively inspect properties where necessary. Whilst remaining abreast of all issues which may affect tenants and ensuring that they are kept fully informed at all times, you will keep your landlord clients informed about any issues which may impact on their ownership and you will report all common area issues in your buildings to the managing agents. In order to be successful in this role, it is essential that candidates have previous experience in a similar role in a fast paced and demanding environment. You will maintain a prompt and professional level of communication with clients and customers; having the ability to say ‘no’ nicely, whilst maintaining impeccable diary records and computerised note screens with a high level of accuracy. With excellent organisation skills and a real desire to ‘get things done’, you will thrive under pressure and will have a real passion for problem solving. You will be determined to succeed in what will be a fast paced and challenging environment and will be highly motivated in achieving your goals.

As Rentals Negotiator, you will be responsible for communicating effectively with tenants and landlords, conducting viewings and negotiating terms of business. You will be responsible for qualifying enquiries and getting the relevant information in order to decide how best to help the customer. In order to achieve your targets you will need be highly organised and an excellent communicator. You will be required to prepare for and attend individual and team meetings with the Rentals Manager, ensuring that your weekly planner is up to date in preparation. Ideally, candidates for this role will have proven experience within the residential property industry and have an eye for identifying new business opportunities. Motivated and driven, you will have excellent customer service and negotiation skills coupled with the ability to quickly build mutually beneficial relationships.

As Rentals Negotiator, you will be responsible for communicating effectively with tenants and landlords, conducting viewings and negotiating terms of business. You will be responsible for qualifying enquiries and getting the relevant information in order to decide how best to help the customer. In order to achieve your targets you will need be highly organised and an excellent communicator. You will be required to prepare for and attend individual and team meetings with the Rentals Manager, ensuring that your weekly planner is up to date in preparation. Ideally, candidates for this role will have proven experience within the residential property industry and have an eye for identifying new business opportunities. Motivated and driven, you will have excellent customer service and negotiation skills coupled with the ability to quickly build mutually beneficial relationships.

As Customer Services Administrator, you will be responsible for supporting the team to ensure that KPI’s and targets are met on a consistent basis. In addition, you will prepare for and attend individual and team meetings and assist in ensuring that all paperwork is ready for sign off within SLA’s. Other duties will include diary management, serving legal notices, drawing up contracts and maintaining Morgans’ in-house software. You will also ensure that the office is presentable and fully stocked. In order to succeed in this role, it is essential that you have a customer services or administration background. With excellent organisational skills and a real desire to ‘get things done’, you will thrive under pressure and will have a real passion for problem solving. You will be determined to succeed in what will be a fast paced and challenging environment and will be highly motivated in achieving your goals. You will have the ability to overcome objections and will be able to demonstrate a very high level of accuracy at all times. An ability to quickly build rapport with people and to work proactively is essential. You should also have great attention to detail, excellent negotiation skills, good recall and a strong service ethic. We are looking for someone who is confident, with a calm head, a mature outlook, a ‘can do’ attitude and a winning smile.